We test independently. When you buy through our links, we may earn a commission. How we make money
Review · Espresso machines

Miele CM 6360 review: eight named profiles, a glass milk container and DoubleShot long coffee that actually tastes strong

The Miele CM 6360 Automatic Espresso Machine takes everything that makes Miele's milk machines good and adds what a busy household asks for next: eight named profiles, a glass milk container in the box, a heated cup warmer and a DoubleShot button that makes big mugs taste strong. The app setup is fiddly, and the new two-tube milk line doesn't quite fit its storage spot.

8.7out of 10
Espresso8.5
Milk drinks9.1
Ease of use8.7
Cleaning8.4
Check price on AmazonOur score is an editorial rating based on hands-on testing. We may earn a commission.
Michael Reynolds
Written and tested by
Michael Reynolds
Review type
Hands-on review
Based on
Hands-on testing, research, specs
Tested for
4 weeks
Updated
Reading time
22 minutes

Jargon helpNew to espresso? Tap any dotted term to see what it means.

In this review
My verdict: is the Miele CM 6360 worth it?

Yes, if several people share the machine and most of them drink milk drinks or big mugs of coffee. The Miele CM 6360 makes some of the best one-touch milk foam I've tested, greets each person by name, and its DoubleShot long coffee is one of the few automatic mugs that tastes properly strong. The factory espresso is a little long, the Wi-Fi setup takes patience and the maximum single coffee is around 8 ounces, so very big travel mugs need DoubleShot or two runs.

Check price on AmazonWe may earn a commission.

Miele CM 6360 at a glance

Our score8.7 out of 10
TypeFully automatic bean-to-cup coffee machine with glass milk container
Best forHouseholds of three or more who drink milk drinks and mugs of coffee
Skip it ifYou want huge travel-mug pours or the simplest possible machine
Standout featureEight named profiles, glass milk container and DoubleShot
Biggest drawbackFiddly app setup and awkward milk-tube storage

Miele CM 6360 pros and cons

Pros
  • Excellent, fine milk foam with a glass container in the box
  • Eight named profiles for a whole household
  • DoubleShot makes strong long coffee
Cons
  • Wi-Fi and app setup take patience
  • Two-tube milk line doesn't fit its storage spot
  • Factory espresso is too long for purists

Who should buy the Miele CM 6360?

Good for
  • Households with three or more coffee drinkers
  • Cappuccino, flat white and latte macchiato fans
  • People who want a strong mug of coffee at one touch
Less suited for
  • Anyone who fills a huge travel mug daily
  • Purists who want full manual control
  • People who want the simplest possible machine

First impressions of the Miele CM 6360

The CM 6360 said good morning to me by name.

That sounds like a gimmick, but it's the clearest sign of what this machine is for.

It's built for houses where four people make four different drinks before 8 a.m.

I set up four named profiles on the first evening.

By breakfast the next day, each of us pressed our own name and our own drink, and nobody touched anyone else's settings.

The second thing I noticed was the glass milk container.

It's in the box, it looks good on the counter and it goes straight into the fridge.

The third thing was the foam.

My first cappuccino from the Miele CM 6360 had a thick, glossy cap with bubbles too small to see.

It held its shape until the last sip.

The one thing that didn't impress me was the first espresso.

At the factory setting, it was too long for a proper shot.

Two minutes in the parameters menu fixed that for good.

Miele CM 6360 MilkPerfection automatic coffee machine on a kitchen counter

The CM 6360 fits under standard cabinets, with a low-profile bean hopper on top.

Where it sits in Miele's range

The CM 6360 shares its compact body with Miele's CM 6160.

On top of that, it doubles the profiles to eight, lets you name them, adds a glass milk container and swaps the passive cup warmer for a heated one.

If you have three or more coffee drinkers, those are the upgrades that matter.

What surprised me most

I expected the profiles and the glass container to be the highlights.

They were, but DoubleShot surprised me more.

Strong, full-flavored long coffee is something most fully automatic machines get wrong.

Here, one extra button press turned a thin mug into one I'd happily drink every morning.

What the Miele CM 6360 actually is

The CM 6360 is a fully automatic, bean-to-cup coffee machine with an automatic milk system.

It grinds the beans, doses and presses the coffee, brews it in an expanding chamber and drops the puck into a container.

For milk drinks, it draws milk through a two-tube milk line, heats it and froths it.

Miele's AromaticSystem✕AromaticSystemMiele's brew chamber that expands as water flows in. The coffee and water mix more thoroughly, which helps more flavor come out of the grounds. lets the brew chamber expand as water flows in.

8Named user profiles
18Coffee and milk drinks
1.8 LWater tank, about 61 fl oz
300 gBean hopper, about 10.6 oz

The direct buttons

Seven drinks have their own buttons on the front: espresso, coffee, long coffee, espresso macchiato, cappuccino, latte macchiato and tea water.

Next to them are buttons for DoubleShot, OneTouch for Two, Wi-Fi and the extra drinks menu.

Everything else, from ristretto to flat white to the coffee pot, is one menu away.

DrinkHow it's madeMilk used
Ristretto and espressoShort, concentrated brewNone
Coffee and long coffeeLonger brews for cups and mugsNone
Espresso macchiatoEspresso with a spoon of foamA little foam
Cappuccino and cappuccino ItalianoEspresso with foamFoam
Flat whiteEspresso with silky milkMilk and foam
Latte macchiatoLayered milk, foam and espressoMilk and foam
Café latte and café au laitCoffee or espresso with hot milkMilk
Hot milk and milk frothMilk onlyMilk
Coffee potAbout 30 fl oz into a potNone

Miele CM 6360 design and setup

The CM 6360 measures about 14.1 × 9.9 × 16.8 inches, or 35.9 × 25.1 × 42.7 cm.

It's shallow for a machine with this many features.

Counter space you need
Width25.1 cm / 9.9 in, plus the milk container
Height35.9 cm / 14.1 in
Depth42.7 cm / 16.8 in
WeightAbout 10 kg / 22 lb
Water tank accessSide of the machine

It comes in Lotus White and two Obsidian Black versions, one with CleanSteel trim and one with a bronze finish.

Tank, hopper and heated cup warmer

The 1.8-liter tank lifts out from the side.

The bean hopper on top is low-profile, which helps under cabinets.

It holds about 300 grams, which is most, but not all, of a standard 12-ounce bag.

The top is a heated cup warmer, so espresso cups are actually warm in the morning.

Our tip: Keep a few espresso cups on the heated cup warmer, so the first shot of the day doesn't cool in a cold cup.

First-time setup

Do the machine setup first: language, country, water hardness and preferences.

Only then connect the app.

I did it the other way round the first time, and it took three attempts.

Miele CM 6360 MilkPerfection automatic coffee machine in a home kitchen

The glass milk container sits beside the machine and goes back into the fridge after use.

Eight named profiles

Eight profiles is more than most homes need, but naming them is the real win.

You scroll through letters to spell each name, which takes a minute, and then each person sees their own name on the screen.

Each profile saves the coffee amount, portion size, temperature and pre-brewing for every drink.

ProfileTheir drinkKey settings
MineRistretto and DoubleShot long coffeeMore coffee, shorter portion, long pre-brew
PartnerFlat white2% milk, less milk, medium temperature
TeenagerLatte macchiatoMore milk and foam
Grandparent visitingCafé au laitMedium strength, hot
GuestsFactory settingsThe standard Miele profile

Our tip: Set up every regular coffee drinker's profile on day one, so nobody changes the shared factory drinks.

Milk foam and the glass container

The CM 6360's milk system is excellent.

It uses a two-tube milk line with a magnetic connection to the spout, and it works the milk twice to build dense, fine foam.

How the foam turned out

Cappuccinos had a thick, glossy cap.

Flat whites had silky, pourable microfoam✕MicrofoamMilk foam with bubbles so small you can't see them. It feels silky and blends into the coffee instead of sitting on top like froth..

Latte macchiatos layered cleanly into milk, espresso and foam.

Milk drinks finished at about 60 to 65°C, hot without tasting scalded.

How each milk foamed, from my testing
Whole milk9.3
2% milk9.1
Barista oat milk8.4
Skim milk7.2

My ratings on a 10-point scale for texture, stability and temperature.

The glass container

The glass container is the CM 6360's tidiest upgrade.

It sits beside the machine during milk drinks and goes into the fridge afterwards.

It's easy to see how much milk is left and easy to wash.

There's also a steel milk rod if you'd rather use a carton.

One storage niggle

The milk line now has two tubes.

The storage spot inside the machine seems designed for the older single tube, so the new line doesn't fit neatly.

I ended up leaving it coiled beside the machine.

It's a small thing, but on a machine this polished, you notice.

Miele CM 6360 MilkPerfection automatic coffee machine with a coffee drink on the drip tray

Cappuccino foam on the CM 6360 is dense, glossy and long-lasting.

See Today’s PriceWe may earn a commission.

Miele CM 6360 espresso performance

The CM 6360's espresso is smooth, balanced and consistent.

With a medium-dark blend, I got a hazelnut crema✕CremaThe golden-brown foam on top of an espresso. It forms when pressure pushes gases and oils out of freshly ground coffee., cocoa and toasted nuts, and very little bitterness.

At the factory setting, though, the espresso was too long and slightly thin.

Shortening the espresso

Here's how I fixed it.

Open settings, go to parameters, choose espresso, then portion size.

The machine grinds and brews, and you press stop when the cup reaches the volume you want.

I stopped at about 1.2 ounces and saved it to my profile.

I also raised the coffee amount, set the highest temperature and chose long pre-brewing✕Pre-brewingA short soak of the coffee before full pressure, also called pre-infusion. It lets the puck swell evenly so water doesn't rush through weak spots..

My espresso ratings by setting
Ristretto, more coffee, long pre-brew8.8
Espresso, shortened, more coffee8.6
Espresso, factory settings7.4
Espresso, light roast, factory grind6.4

My ratings on a 10-point scale for body, crema and flavor.

What you taste or seeLikely causeFirst change
Thin, watery espressoPortion too longShorten the portion size
Sour, sharpUnder-extractionMore coffee, higher temperature, long pre-brew
Bitter, harshOver-extraction or very dark beansShorter portion or one step coarser
Pale cremaStale beansUse fresh whole beans
LukewarmCold cupUse the heated cup warmer

Our tip: Shorten the factory espresso to about 1 to 1.5 ounces, because the default pour is too long for a proper shot.

Reveal Today’s DealWe may earn a commission.

DoubleShot and the long coffee

DoubleShot is the CM 6360's secret weapon for mug drinkers.

Normally, a bigger coffee means more water through the same coffee, and the cup gets weaker.

With DoubleShot, the machine grinds and brews once, pauses, grinds again and brews a second stage into the same cup.

I made two long coffees of the same size side by side, one standard and one with DoubleShot.

The DoubleShot cup was visibly darker and tasted fuller, with more chocolate and less watery bitterness.

Same-size long coffee, standard vs DoubleShot
Long coffee with DoubleShot8.8, full and rich
Long coffee, more coffee amount7.4
Long coffee, factory settings6.0, thin

My ratings on a 10-point scale for body and flavor, using the same beans and cup size.

How big a mug?

A single coffee tops out at around 8 ounces.

That's a typical mug, but not a big travel mug.

For bigger servings, I used DoubleShot plus a slightly larger portion, or two runs into the same mug.

For a crowd, the coffee pot function makes about 30 ounces.

Temperature and the heated cup warmer

Temperature is programmable for each drink, with a maximum setting for people who like their coffee very hot.

The heated cup warmer on top makes a real difference with small drinks.

On the highest setting, my espresso measured about 72°C in a cup from the warmer, and about 66°C in a cold cup straight from the cupboard.

Milk drinks finished at about 60 to 65°C.

Long coffee in a mug came out around 70°C.

Drink temperatures I measured
Espresso, cup from heated warmer~72°C
Espresso, cold cup~66°C
Long coffee in a mug~70°C
Cappuccino, finished drink~63°C

Probe readings straight after brewing, on the highest temperature setting for coffee.

For milk drinks, I used a medium temperature, because the milk tasted sweeter and the foam held up better.

For espresso and long coffee, I used the highest setting.

Our tip: Use a medium temperature for milk drinks and the highest setting for espresso, because milk tastes sweeter when it isn't overheated.

OneTouch for Two and the coffee pot

OneTouch for Two makes two complete drinks at once, including cappuccinos and latte macchiatos.

It's different from DoubleShot, which makes one stronger drink.

Two cappuccinos took a little over two minutes.

The coffee pot function filled a carafe with about 30 ounces for a weekend breakfast.

ButtonWhat it doesWhen I used it
DoubleShotOne drink, two portions of coffeeStrong mugs and lattes
OneTouch for TwoTwo complete drinks at onceCouple's morning round
Coffee potAbout 30 fl oz in a rowWeekend breakfast
Is It On Sale? Check NowWe may earn a commission.

Tea programs and hot water

The CM 6360 has six tea programs: black, fruit, herbal, green, white and Japanese.

Each dispenses water at a suitable temperature, and a tea timer beeps when it has steeped.

There's also a warm water option and plain hot water in the extra menu.

Approximate water temperatures for tea
Black teaHottest
Fruit and herbal teaVery hot
Green teaCooler
White teaCooler
Japanese teaCoolest

Relative temperatures by tea type. Delicate teas need cooler water to avoid bitterness.

I used the green tea program and timer most afternoons, and it stopped me from over-steeping.

Operating modes and the app

The CM 6360 has four modes.

Eco saves energy and switches off after about 20 minutes by default, adjustable up to nine hours.

Barista keeps the machine ready for repeated coffee.

Latte prepares it for milk drinks.

Party handles a run of drinks with fewer interruptions.

ModeWhat it doesWhen I used it
EcoSaves energy, auto-off after about 20 minWeekdays
BaristaStays ready for coffeeMornings with lots of espresso
LattePrioritizes milk drinksWeekend milk-drink rounds
PartyFewer interruptionsA family lunch for ten

The app

The Miele app connects over Wi-Fi.

It can start a drink remotely, once, after you've put a cup under the spout.

That's handy for a black coffee as you come downstairs, but I wouldn't leave milk out for it.

Setup was fiddly, so finish the machine's own configuration before you start.

Our tip: Only use remote start for black coffee, because milk shouldn't sit out waiting for a remote drink.

Cleaning and maintaining the Miele CM 6360

The maintenance menu has rinse milk pipework, clean milk pipework, degrease brewing unit, descale✕DescalingRunning a mild acid solution through the machine to dissolve mineral scale left by hard water. Scale slows heating and can block pipes. appliance and rinse appliance.

To rinse the milk line, you follow the on-screen steps, put the valve in the drip tray and let the machine flush both tubes.

The magnetic milk connection comes off and apart for a proper wash.

Every week, I took the brew unit out through the side door and rinsed it under the tap.

WhenTaskWhy it matters
After milk drinksRinse milk pipeworkFlushes both milk tubes
DailyEmpty the drip tray and grounds containerAbout 10 pucks before it's full
DailyWash the glass containerKeeps milk fresh
WeeklyRinse the brew unit by handRemoves coffee oils
When promptedClean milk pipework, degrease brew unit, descaleKeeps milk, oils and scale under control
Miele CM 6360, busy milk household~3.5 min
Miele CM 6360, black coffee only~1.5 min
Machine with a complex milk carafe~7 min

My estimate of hands-on cleaning time per day.

What daily use is really like

The CM 6360 is quiet, with a muffled grinder and a smooth pump.

I measured about 60 to 63 dB while grinding and about 55 dB while brewing.

Sound levels I measured
Grinding~60–63 dB
Brewing~55 dB
Frothing milk~60 dB
Normal conversation~60 dB

Phone sound meter readings at about 50 cm.

With four of us, I refilled the 1.8-liter tank daily and emptied the grounds container daily.

The 300-gram hopper lasted about five days.

Roughly how far one tank goes
Espressos~35
Cappuccinos, with rinses~19
Mugs of coffee~10

Rough maths from a 1.8 L tank, allowing for rinse water. Actual numbers depend on cup size.

A typical morning

Glass container out of the fridge, Latte mode on, press your name, press your drink.

Two people used OneTouch for Two on cappuccinos, and I made a DoubleShot long coffee.

After the rinse, the container went back in the fridge.

The whole round, for four people, took about eight minutes.

Miele CM 6360 MilkPerfection automatic coffee machine on a kitchen counter

Each person presses their own name and gets their own drink.

Small details I came to appreciate

The light around the spout makes drinks look great and helps line up cups in a dark kitchen.

Display brightness and button volume turn down for early mornings.

An altitude setting adjusts the machine for your location.

Seven direct buttons mean most drinks are one press away.

The adjustable spout rises to about 14 cm, enough for a tall latte glass.

The low bean hopper keeps the machine short enough for most cabinets.

DetailWhy it helped
Named profiles on the screenNo more pressing the wrong number
Heated cup warmerWarm espresso cups every morning
Glass milk containerTidy, fridge-friendly, easy to clean
Seven direct buttonsMost drinks in one press
Low bean hopperFits under cabinets
Altitude settingConsistent brewing at elevation

Our tip: Turn down the display brightness and button beeps if you make coffee while others are asleep.

How the CM 6360 fits different households

HouseholdHow well it fitsMain reason
Family of three to fiveExcellentEight named profiles
Milk-drink loversExcellentDense foam, glass container
Big-mug coffee drinkersVery goodDoubleShot, but 8 oz max per run
Tea drinkersExcellentSix tea programs and timer
Solo espresso puristGoodExcellent once shortened, but overkill

The family

With eight named profiles, this is the CM 6360's home ground.

Teenagers, partners and visiting grandparents each get their own drink with one press.

The milk-drink lovers

The foam is among the best I've tested from a one-touch machine, and the glass container keeps the setup tidy.

The big-mug drinker

DoubleShot makes a properly strong mug, but at about 8 ounces per run, very big travel mugs need two runs.

The tea drinker

Six tea programs and a timer mean nobody needs a kettle.

If you live alone or only drink espresso, much of this machine will go unused.

If you share a kitchen with several coffee drinkers, it's one of the most complete machines I've tested.

My four weeks with the CM 6360, week by week

Week one was all setup.

I learned the hard way to finish the machine's own configuration before touching the app, and spent an evening naming profiles.

Week two was about coffee.

I shortened the factory espresso, tried every pre-brewing option and compared standard and DoubleShot long coffee side by side until the difference was obvious.

Week three was about milk and tea.

Whole, 2% and oat milk, every milk drink, and the green tea program most afternoons.

Week four was about the routine, including a family lunch for ten in Party mode.

WeekWhat I focused onMain change
1Setup, profiles and appMachine setup first, then the app
2Espresso and long coffeeShortened espresso, DoubleShot for mugs
3Milk drinks and tea2% milk, tea timer daily
4Routine and cleaningWeekly brew unit rinse, daily container wash

By week four, the CM 6360 had become invisible in the best way.

Everyone pressed their name, got their drink and walked away.

Beans, water and milk

Use whole beans within a few weeks of the roast date.

Medium and medium-dark roasts suited both espresso and milk drinks.

Light roasts needed a finer grind and DoubleShot.

Avoid very oily or flavored beans.

Bean typeEspressoMilk drinksLong coffee
Medium-dark blendVery goodExcellentVery good with DoubleShot
Medium roastVery goodExcellentExcellent with DoubleShot
Light roastFiner grindGoodGood
Very dark, oilyNot recommendedNot recommendedNot recommended

Use fresh, cold water and set the water hardness so descaling reminders are accurate.

Common mistakes to avoid

The Miele CM 6360 is easy to live with, but a few habits will hold it back.

MistakeWhat happensBetter habit
Keeping the factory espressoLong, thin shotShorten the portion
Big mugs without DoubleShotWeak, watery coffeeSave DoubleShot into long coffee
Connecting the app firstFailed setupFinish machine setup, then connect
Leaving the glass container outWarm milk, weaker foamBack in the fridge after the rinse
Skipping the weekly brew unit rinseStale flavorsRinse it every week
Remote-starting milk drinksMilk left outRemote start black coffee only

What I would change

A storage spot that fits the two-tube milk line.

A shorter factory espresso.

And a simpler app setup.

Is the Miele CM 6360 worth the money?

The CM 6360 is a premium machine, and it's at its best in a busy household.

Eight named profiles, a glass milk container, excellent foam and DoubleShot long coffee cover almost every coffee habit in a family.

Ask yourself three questions before you buy.

Do three or more people share the machine?

Do most of them drink milk drinks or mugs of coffee?

Do you want a complete setup, with the milk container in the box?

If the answers are yes, the CM 6360 is easy to recommend.

If you live alone or only drink espresso, a simpler machine is better value.

Living with it long term

The removable brew unit, the take-apart magnetic milk connection and the guided maintenance menu make long-term care straightforward.

Running costs are cleaning tablets, descaler and filters.

Who should look elsewhere

If you only ever drink a short espresso, you'll pay for profiles, tea programs and milk features you won't use.

If you fill a large travel mug every morning, the 8-ounce limit per run will annoy you.

And if menus put you off, a machine with fewer settings will feel friendlier.

See How Much You’ll SaveWe may earn a commission.
Miele CM 6360 MilkPerfection automatic coffee machine in a kitchen setting

The CM 6360 is built for households where everyone drinks something different.

How it compares with other espresso setups

The most useful comparison is with the kinds of machines you're likely choosing between.

The Miele CM 6360 stands out for its profiles, milk foam and DoubleShot.

FeatureMiele CM 6360Typical automatic with carafeManual machine and grinder
Profiles8, named0–4No
Milk foamExcellentVariesExcellent, skill-dependent
Milk containerGlass, includedVariesJug
Strong long coffeeDoubleShotOften weakAmericano
Tea programs6 plus timerRareNo
Two milk drinks at onceYesSometimesNo
Heated cup warmerYesOften passiveSometimes

A typical automatic with a carafe can be cheaper and simpler, but it rarely remembers eight people or makes a long coffee this strong.

A manual setup gives the best espresso, but it can't serve a family of five before the school run.

The CM 6360 is the most complete household machine in Miele's compact range.

You mostly drinkIs the CM 6360 a fit?Why
Cappuccinos and flat whitesExcellentDense, fine foam
Mugs of coffeeVery goodDoubleShot, 8 oz per run
Straight espressoVery goodOnce shortened
TeaExcellentPrograms and timer
Huge travel mugsFairNeeds two runs
Find Out the Price TodayWe may earn a commission.
Miele CM 6360 MilkPerfection automatic coffee machine with its glass milk container on a plain white background

The full package: direct drink buttons, central spout and the glass milk container.

Other Miele machines I tested

For four profiles without the glass container, see my Miele CM 6160 review.

For a compact, simpler option, see the Miele CM 5310.

For a dual-bean flagship with a big touchscreen, see the Miele CM 7750.

Which one is right for you: is the Miele CM 6360 your match?

4 quick questions
Find your match

Pick the answer closest to you. Your recommendation appears below once all four are answered.

1/4How many people share the machine?
2/4What do you drink most?
3/4Do you want a milk container in the box?
4/4How do you feel about menus and settings?
Answer all four questions to see if the Miele CM 6360 fits you.
Your matchMiele CM 6360

You want one machine that remembers everyone's drink by name, makes excellent milk drinks and brews a properly strong mug. The CM 6360 does all of that, with a glass milk container in the box. Shorten the factory espresso and use DoubleShot for big mugs.

Your matchA different setup

You live alone, drink only espresso or want the simplest machine you can find. A simpler model will do the job with fewer menus.

Miele CM 6360 specifications

From manufacturer data and my own testing.

ModelMiele CM 6360 MilkPerfection (Lotus White, Obsidian Black CleanSteel, Obsidian Black Bronze Pearl)
TypeFully automatic bean-to-cup with automatic milk system
Drinks18, including ristretto, espresso, coffee, long coffee, espresso macchiato, cappuccino, cappuccino Italiano, latte macchiato, café latte, flat white, café au lait, hot milk, milk froth
TeaBlack, fruit, herbal, green, white and Japanese tea programs, plus a timer
Pump pressure15 bar
Power1,450 watts
GrinderSteel conical burrs, adjustable
Brew chamberAromaticSystem
ProgrammableCoffee amount, portion size (20 to 300 ml), temperature, pre-brewing
ExtrasDoubleShot, OneTouch for Two, coffee pot (about 30 fl oz)
Operating modesEco, Barista, Latte, Party
User profiles8, with names
ConnectivityWi-Fi with Miele app
Bean hopperAbout 300 g / 10.6 oz
Pre-ground chuteYes
Water tankAbout 1.8 L / 61 fl oz, side
Grounds containerAbout 10 servings
Milk systemTwo-tube milk line with steel rod, automatic rinse
Milk containerGlass, included
Cup warmerHeated
Spout heightUp to about 14 cm / 5.6 in
Dimensions (H × W × D)35.9 × 25.1 × 42.7 cm / 14.1 × 9.9 × 16.8 in
WeightAbout 10 kg / 22 lb
Warranty2 years limited
Check price on AmazonWe may earn a commission.

How I tested and scored the Miele CM 6360

For four weeks, I used the Miele CM 6360 as the everyday machine for a household of four, with espresso, ristretto, coffee, long coffee, cappuccinos, flat whites, latte macchiatos, café au lait and tea.

I set up four named profiles, shortened the factory espresso, compared standard and DoubleShot long coffee side by side, used OneTouch for Two, the coffee pot and all four operating modes, and connected the app.

I made milk drinks with whole, 2% and barista oat milk, measured temperatures with a probe and noise with a phone meter at about 50 cm, and ran every rinse, cleaning and descaling program.

Michael and a second HouseholdMe tester shared the machine and wrote the notes together. We then checked our notes against Miele's specifications and owner documentation.

  • Espresso (8.5): body, crema, flavor and consistency, plus DoubleShot and long coffee.
  • Milk drinks (9.1): foam density, texture, temperature, the glass container and two-cup milk drinks.
  • Ease of use (8.7): direct buttons, named profiles, modes, app setup and tea programs.
  • Cleaning (8.4): milk pipework rinse and clean, brew unit access, tube storage and prompts.

The overall score of 8.7 is an editorial rating that reflects those four areas.

More Miele coffee machine reviews

We spent four weeks with each Miele automatic coffee machine in the range. Here's how the other models compare, review by review.

Miele CM 5310 review: A quiet, compact Miele with two-cup milk drinks, a coffee pot mode and a long coffee that works.

Miele CM 6160 review: Four profiles, DoubleShot, tea programs and some of the best one-touch milk foam I have tested.

Miele CM 7750 review: Three bean hoppers, ten profiles, a touchscreen and automatic descaling in one flagship machine.

Miele CM 6360 FAQ

Is the Miele CM 6360 worth it?

Yes, if several people share the machine and drink milk drinks or mugs of coffee. It has eight named profiles, a glass milk container and excellent foam. If you live alone or only drink espresso, a simpler machine is better value.

What is the difference between the Miele CM 6360 and CM 6160?

The CM 6360 adds eight profiles instead of four, a glass milk container in the box and a heated cup warmer, in the same compact body.

Does the Miele CM 6360 come with a milk container?

Yes. It includes a glass milk container plus a stainless steel milk rod for using a carton.

How many user profiles does the Miele CM 6360 have?

Eight, and you can give each one a name.

What is DoubleShot?

It grinds and brews a second portion of coffee partway through the drink, so a long coffee or mug tastes stronger without being watered down.

How big a coffee can the Miele CM 6360 make?

A single coffee tops out around 8 ounces. For bigger mugs, use DoubleShot or two runs, or the coffee pot function for about 30 ounces.

Can the Miele CM 6360 make two drinks at once?

Yes. OneTouch for Two makes two espressos, coffees or milk drinks at once.

Does the Miele CM 6360 have Wi-Fi?

Yes. The Miele app connects over Wi-Fi and can start a drink remotely. Finish the machine's own setup before connecting the app.

Can I make tea with the Miele CM 6360?

Yes. It has programs for black, fruit, herbal, green, white and Japanese tea, each at a suitable temperature, plus a tea timer.

How often should I clean the brew unit?

About once a week under normal use. Take it out through the side door and rinse it under the tap.

What are the operating modes?

Eco saves energy, Barista keeps the machine ready for coffee, Latte prioritizes milk drinks and Party handles lots of drinks in a row.

How hot are drinks from the Miele CM 6360?

On the highest setting, my espresso measured about 72°C in a cup from the heated warmer, and milk drinks finished around 60 to 65°C.

How quiet is the Miele CM 6360?

I measured about 60 to 63 dB while grinding and about 55 dB while brewing from half a meter away.

Where is the grind adjustment on the Miele CM 6360?

The grind is adjustable on the machine. I went one step finer than the factory setting for a fuller espresso. Only change it while the grinder is running.

Does the Miele CM 6360 work with oat milk?

Yes. Barista-style oat milk foamed well in my testing, though whole and 2% milk gave the densest foam.

Can I use pre-ground coffee in the Miele CM 6360?

Yes. A bypass chute on top takes one scoop of pre-ground coffee, which is handy for decaf without emptying the hopper.

Was this review helpful?
Michael Reynolds
About the authorMichael Reynolds

Kitchen & coffee tester

Michael spent six years as a line cook in restaurants in Chicago and New York, and he has tested kitchen appliances for HouseholdMe since 2018, from air fryers to coffee makers. He holds an SCA certificate in barista skills and used the Miele CM 6360 as his everyday coffee machine for four weeks for this review, writing up the testing notes together with a second HouseholdMe tester.

More reviews by Michael

Sources
  • Four weeks of hands-on testing of the Miele CM 6360 MilkPerfection
  • Miele product specifications and owner documentation
  • General espresso brewing and maintenance guidance
Miele CM 6360See Today’s PriceCheck price on Amazon