Miele CM 6360 review: eight named profiles, a glass milk container and DoubleShot long coffee that actually tastes strong
The Miele CM 6360 Automatic Espresso Machine takes everything that makes Miele's milk machines good and adds what a busy household asks for next: eight named profiles, a glass milk container in the box, a heated cup warmer and a DoubleShot button that makes big mugs taste strong. The app setup is fiddly, and the new two-tube milk line doesn't quite fit its storage spot.

Jargon helpNew to espresso? Tap any dotted term to see what it means.
In this review
Yes, if several people share the machine and most of them drink milk drinks or big mugs of coffee. The Miele CM 6360 makes some of the best one-touch milk foam I've tested, greets each person by name, and its DoubleShot long coffee is one of the few automatic mugs that tastes properly strong. The factory espresso is a little long, the Wi-Fi setup takes patience and the maximum single coffee is around 8 ounces, so very big travel mugs need DoubleShot or two runs.
Miele CM 6360 at a glance
Miele CM 6360 pros and cons
- Excellent, fine milk foam with a glass container in the box
- Eight named profiles for a whole household
- DoubleShot makes strong long coffee
- Wi-Fi and app setup take patience
- Two-tube milk line doesn't fit its storage spot
- Factory espresso is too long for purists
Who should buy the Miele CM 6360?
- Households with three or more coffee drinkers
- Cappuccino, flat white and latte macchiato fans
- People who want a strong mug of coffee at one touch
- Anyone who fills a huge travel mug daily
- Purists who want full manual control
- People who want the simplest possible machine
First impressions of the Miele CM 6360
The CM 6360 said good morning to me by name.
That sounds like a gimmick, but it's the clearest sign of what this machine is for.
It's built for houses where four people make four different drinks before 8 a.m.
I set up four named profiles on the first evening.
By breakfast the next day, each of us pressed our own name and our own drink, and nobody touched anyone else's settings.
The second thing I noticed was the glass milk container.
It's in the box, it looks good on the counter and it goes straight into the fridge.
The third thing was the foam.
My first cappuccino from the Miele CM 6360 had a thick, glossy cap with bubbles too small to see.
It held its shape until the last sip.
The one thing that didn't impress me was the first espresso.
At the factory setting, it was too long for a proper shot.
Two minutes in the parameters menu fixed that for good.
The CM 6360 fits under standard cabinets, with a low-profile bean hopper on top.
Where it sits in Miele's range
The CM 6360 shares its compact body with Miele's CM 6160.
On top of that, it doubles the profiles to eight, lets you name them, adds a glass milk container and swaps the passive cup warmer for a heated one.
If you have three or more coffee drinkers, those are the upgrades that matter.
What surprised me most
I expected the profiles and the glass container to be the highlights.
They were, but DoubleShot surprised me more.
Strong, full-flavored long coffee is something most fully automatic machines get wrong.
Here, one extra button press turned a thin mug into one I'd happily drink every morning.
What the Miele CM 6360 actually is
The CM 6360 is a fully automatic, bean-to-cup coffee machine with an automatic milk system.
It grinds the beans, doses and presses the coffee, brews it in an expanding chamber and drops the puck into a container.
For milk drinks, it draws milk through a two-tube milk line, heats it and froths it.
Miele's AromaticSystem✕AromaticSystemMiele's brew chamber that expands as water flows in. The coffee and water mix more thoroughly, which helps more flavor come out of the grounds. lets the brew chamber expand as water flows in.
The direct buttons
Seven drinks have their own buttons on the front: espresso, coffee, long coffee, espresso macchiato, cappuccino, latte macchiato and tea water.
Next to them are buttons for DoubleShot, OneTouch for Two, Wi-Fi and the extra drinks menu.
Everything else, from ristretto to flat white to the coffee pot, is one menu away.
| Drink | How it's made | Milk used |
|---|---|---|
| Ristretto and espresso | Short, concentrated brew | None |
| Coffee and long coffee | Longer brews for cups and mugs | None |
| Espresso macchiato | Espresso with a spoon of foam | A little foam |
| Cappuccino and cappuccino Italiano | Espresso with foam | Foam |
| Flat white | Espresso with silky milk | Milk and foam |
| Latte macchiato | Layered milk, foam and espresso | Milk and foam |
| Café latte and café au lait | Coffee or espresso with hot milk | Milk |
| Hot milk and milk froth | Milk only | Milk |
| Coffee pot | About 30 fl oz into a pot | None |
Miele CM 6360 design and setup
The CM 6360 measures about 14.1 × 9.9 × 16.8 inches, or 35.9 × 25.1 × 42.7 cm.
It's shallow for a machine with this many features.
It comes in Lotus White and two Obsidian Black versions, one with CleanSteel trim and one with a bronze finish.
Tank, hopper and heated cup warmer
The 1.8-liter tank lifts out from the side.
The bean hopper on top is low-profile, which helps under cabinets.
It holds about 300 grams, which is most, but not all, of a standard 12-ounce bag.
The top is a heated cup warmer, so espresso cups are actually warm in the morning.
Our tip: Keep a few espresso cups on the heated cup warmer, so the first shot of the day doesn't cool in a cold cup.
First-time setup
Do the machine setup first: language, country, water hardness and preferences.
Only then connect the app.
I did it the other way round the first time, and it took three attempts.
The glass milk container sits beside the machine and goes back into the fridge after use.
Eight named profiles
Eight profiles is more than most homes need, but naming them is the real win.
You scroll through letters to spell each name, which takes a minute, and then each person sees their own name on the screen.
Each profile saves the coffee amount, portion size, temperature and pre-brewing for every drink.
| Profile | Their drink | Key settings |
|---|---|---|
| Mine | Ristretto and DoubleShot long coffee | More coffee, shorter portion, long pre-brew |
| Partner | Flat white | 2% milk, less milk, medium temperature |
| Teenager | Latte macchiato | More milk and foam |
| Grandparent visiting | Café au lait | Medium strength, hot |
| Guests | Factory settings | The standard Miele profile |
Our tip: Set up every regular coffee drinker's profile on day one, so nobody changes the shared factory drinks.
Milk foam and the glass container
The CM 6360's milk system is excellent.
It uses a two-tube milk line with a magnetic connection to the spout, and it works the milk twice to build dense, fine foam.
How the foam turned out
Cappuccinos had a thick, glossy cap.
Flat whites had silky, pourable microfoam✕MicrofoamMilk foam with bubbles so small you can't see them. It feels silky and blends into the coffee instead of sitting on top like froth..
Latte macchiatos layered cleanly into milk, espresso and foam.
Milk drinks finished at about 60 to 65°C, hot without tasting scalded.
My ratings on a 10-point scale for texture, stability and temperature.
The glass container
The glass container is the CM 6360's tidiest upgrade.
It sits beside the machine during milk drinks and goes into the fridge afterwards.
It's easy to see how much milk is left and easy to wash.
There's also a steel milk rod if you'd rather use a carton.
One storage niggle
The milk line now has two tubes.
The storage spot inside the machine seems designed for the older single tube, so the new line doesn't fit neatly.
I ended up leaving it coiled beside the machine.
It's a small thing, but on a machine this polished, you notice.
Cappuccino foam on the CM 6360 is dense, glossy and long-lasting.
Miele CM 6360 espresso performance
The CM 6360's espresso is smooth, balanced and consistent.
With a medium-dark blend, I got a hazelnut crema✕CremaThe golden-brown foam on top of an espresso. It forms when pressure pushes gases and oils out of freshly ground coffee., cocoa and toasted nuts, and very little bitterness.
At the factory setting, though, the espresso was too long and slightly thin.
Shortening the espresso
Here's how I fixed it.
Open settings, go to parameters, choose espresso, then portion size.
The machine grinds and brews, and you press stop when the cup reaches the volume you want.
I stopped at about 1.2 ounces and saved it to my profile.
I also raised the coffee amount, set the highest temperature and chose long pre-brewing✕Pre-brewingA short soak of the coffee before full pressure, also called pre-infusion. It lets the puck swell evenly so water doesn't rush through weak spots..
My ratings on a 10-point scale for body, crema and flavor.
| What you taste or see | Likely cause | First change |
|---|---|---|
| Thin, watery espresso | Portion too long | Shorten the portion size |
| Sour, sharp | Under-extraction | More coffee, higher temperature, long pre-brew |
| Bitter, harsh | Over-extraction or very dark beans | Shorter portion or one step coarser |
| Pale crema | Stale beans | Use fresh whole beans |
| Lukewarm | Cold cup | Use the heated cup warmer |
Our tip: Shorten the factory espresso to about 1 to 1.5 ounces, because the default pour is too long for a proper shot.
DoubleShot and the long coffee
DoubleShot is the CM 6360's secret weapon for mug drinkers.
Normally, a bigger coffee means more water through the same coffee, and the cup gets weaker.
With DoubleShot, the machine grinds and brews once, pauses, grinds again and brews a second stage into the same cup.
I made two long coffees of the same size side by side, one standard and one with DoubleShot.
The DoubleShot cup was visibly darker and tasted fuller, with more chocolate and less watery bitterness.
My ratings on a 10-point scale for body and flavor, using the same beans and cup size.
How big a mug?
A single coffee tops out at around 8 ounces.
That's a typical mug, but not a big travel mug.
For bigger servings, I used DoubleShot plus a slightly larger portion, or two runs into the same mug.
For a crowd, the coffee pot function makes about 30 ounces.
Temperature and the heated cup warmer
Temperature is programmable for each drink, with a maximum setting for people who like their coffee very hot.
The heated cup warmer on top makes a real difference with small drinks.
On the highest setting, my espresso measured about 72°C in a cup from the warmer, and about 66°C in a cold cup straight from the cupboard.
Milk drinks finished at about 60 to 65°C.
Long coffee in a mug came out around 70°C.
Probe readings straight after brewing, on the highest temperature setting for coffee.
For milk drinks, I used a medium temperature, because the milk tasted sweeter and the foam held up better.
For espresso and long coffee, I used the highest setting.
Our tip: Use a medium temperature for milk drinks and the highest setting for espresso, because milk tastes sweeter when it isn't overheated.
OneTouch for Two and the coffee pot
OneTouch for Two makes two complete drinks at once, including cappuccinos and latte macchiatos.
It's different from DoubleShot, which makes one stronger drink.
Two cappuccinos took a little over two minutes.
The coffee pot function filled a carafe with about 30 ounces for a weekend breakfast.
| Button | What it does | When I used it |
|---|---|---|
| DoubleShot | One drink, two portions of coffee | Strong mugs and lattes |
| OneTouch for Two | Two complete drinks at once | Couple's morning round |
| Coffee pot | About 30 fl oz in a row | Weekend breakfast |
Tea programs and hot water
The CM 6360 has six tea programs: black, fruit, herbal, green, white and Japanese.
Each dispenses water at a suitable temperature, and a tea timer beeps when it has steeped.
There's also a warm water option and plain hot water in the extra menu.
Relative temperatures by tea type. Delicate teas need cooler water to avoid bitterness.
I used the green tea program and timer most afternoons, and it stopped me from over-steeping.
Operating modes and the app
The CM 6360 has four modes.
Eco saves energy and switches off after about 20 minutes by default, adjustable up to nine hours.
Barista keeps the machine ready for repeated coffee.
Latte prepares it for milk drinks.
Party handles a run of drinks with fewer interruptions.
| Mode | What it does | When I used it |
|---|---|---|
| Eco | Saves energy, auto-off after about 20 min | Weekdays |
| Barista | Stays ready for coffee | Mornings with lots of espresso |
| Latte | Prioritizes milk drinks | Weekend milk-drink rounds |
| Party | Fewer interruptions | A family lunch for ten |
The app
The Miele app connects over Wi-Fi.
It can start a drink remotely, once, after you've put a cup under the spout.
That's handy for a black coffee as you come downstairs, but I wouldn't leave milk out for it.
Setup was fiddly, so finish the machine's own configuration before you start.
Our tip: Only use remote start for black coffee, because milk shouldn't sit out waiting for a remote drink.
Cleaning and maintaining the Miele CM 6360
The maintenance menu has rinse milk pipework, clean milk pipework, degrease brewing unit, descale✕DescalingRunning a mild acid solution through the machine to dissolve mineral scale left by hard water. Scale slows heating and can block pipes. appliance and rinse appliance.
To rinse the milk line, you follow the on-screen steps, put the valve in the drip tray and let the machine flush both tubes.
The magnetic milk connection comes off and apart for a proper wash.
Every week, I took the brew unit out through the side door and rinsed it under the tap.
| When | Task | Why it matters |
|---|---|---|
| After milk drinks | Rinse milk pipework | Flushes both milk tubes |
| Daily | Empty the drip tray and grounds container | About 10 pucks before it's full |
| Daily | Wash the glass container | Keeps milk fresh |
| Weekly | Rinse the brew unit by hand | Removes coffee oils |
| When prompted | Clean milk pipework, degrease brew unit, descale | Keeps milk, oils and scale under control |
My estimate of hands-on cleaning time per day.
What daily use is really like
The CM 6360 is quiet, with a muffled grinder and a smooth pump.
I measured about 60 to 63 dB while grinding and about 55 dB while brewing.
Phone sound meter readings at about 50 cm.
With four of us, I refilled the 1.8-liter tank daily and emptied the grounds container daily.
The 300-gram hopper lasted about five days.
Rough maths from a 1.8 L tank, allowing for rinse water. Actual numbers depend on cup size.
A typical morning
Glass container out of the fridge, Latte mode on, press your name, press your drink.
Two people used OneTouch for Two on cappuccinos, and I made a DoubleShot long coffee.
After the rinse, the container went back in the fridge.
The whole round, for four people, took about eight minutes.
Each person presses their own name and gets their own drink.
Small details I came to appreciate
The light around the spout makes drinks look great and helps line up cups in a dark kitchen.
Display brightness and button volume turn down for early mornings.
An altitude setting adjusts the machine for your location.
Seven direct buttons mean most drinks are one press away.
The adjustable spout rises to about 14 cm, enough for a tall latte glass.
The low bean hopper keeps the machine short enough for most cabinets.
| Detail | Why it helped |
|---|---|
| Named profiles on the screen | No more pressing the wrong number |
| Heated cup warmer | Warm espresso cups every morning |
| Glass milk container | Tidy, fridge-friendly, easy to clean |
| Seven direct buttons | Most drinks in one press |
| Low bean hopper | Fits under cabinets |
| Altitude setting | Consistent brewing at elevation |
Our tip: Turn down the display brightness and button beeps if you make coffee while others are asleep.
How the CM 6360 fits different households
| Household | How well it fits | Main reason |
|---|---|---|
| Family of three to five | Excellent | Eight named profiles |
| Milk-drink lovers | Excellent | Dense foam, glass container |
| Big-mug coffee drinkers | Very good | DoubleShot, but 8 oz max per run |
| Tea drinkers | Excellent | Six tea programs and timer |
| Solo espresso purist | Good | Excellent once shortened, but overkill |
The family
With eight named profiles, this is the CM 6360's home ground.
Teenagers, partners and visiting grandparents each get their own drink with one press.
The milk-drink lovers
The foam is among the best I've tested from a one-touch machine, and the glass container keeps the setup tidy.
The big-mug drinker
DoubleShot makes a properly strong mug, but at about 8 ounces per run, very big travel mugs need two runs.
The tea drinker
Six tea programs and a timer mean nobody needs a kettle.
If you live alone or only drink espresso, much of this machine will go unused.
If you share a kitchen with several coffee drinkers, it's one of the most complete machines I've tested.
My four weeks with the CM 6360, week by week
Week one was all setup.
I learned the hard way to finish the machine's own configuration before touching the app, and spent an evening naming profiles.
Week two was about coffee.
I shortened the factory espresso, tried every pre-brewing option and compared standard and DoubleShot long coffee side by side until the difference was obvious.
Week three was about milk and tea.
Whole, 2% and oat milk, every milk drink, and the green tea program most afternoons.
Week four was about the routine, including a family lunch for ten in Party mode.
| Week | What I focused on | Main change |
|---|---|---|
| 1 | Setup, profiles and app | Machine setup first, then the app |
| 2 | Espresso and long coffee | Shortened espresso, DoubleShot for mugs |
| 3 | Milk drinks and tea | 2% milk, tea timer daily |
| 4 | Routine and cleaning | Weekly brew unit rinse, daily container wash |
By week four, the CM 6360 had become invisible in the best way.
Everyone pressed their name, got their drink and walked away.
Beans, water and milk
Use whole beans within a few weeks of the roast date.
Medium and medium-dark roasts suited both espresso and milk drinks.
Light roasts needed a finer grind and DoubleShot.
Avoid very oily or flavored beans.
| Bean type | Espresso | Milk drinks | Long coffee |
|---|---|---|---|
| Medium-dark blend | Very good | Excellent | Very good with DoubleShot |
| Medium roast | Very good | Excellent | Excellent with DoubleShot |
| Light roast | Finer grind | Good | Good |
| Very dark, oily | Not recommended | Not recommended | Not recommended |
Use fresh, cold water and set the water hardness so descaling reminders are accurate.
Common mistakes to avoid
The Miele CM 6360 is easy to live with, but a few habits will hold it back.
| Mistake | What happens | Better habit |
|---|---|---|
| Keeping the factory espresso | Long, thin shot | Shorten the portion |
| Big mugs without DoubleShot | Weak, watery coffee | Save DoubleShot into long coffee |
| Connecting the app first | Failed setup | Finish machine setup, then connect |
| Leaving the glass container out | Warm milk, weaker foam | Back in the fridge after the rinse |
| Skipping the weekly brew unit rinse | Stale flavors | Rinse it every week |
| Remote-starting milk drinks | Milk left out | Remote start black coffee only |
What I would change
A storage spot that fits the two-tube milk line.
A shorter factory espresso.
And a simpler app setup.
Is the Miele CM 6360 worth the money?
The CM 6360 is a premium machine, and it's at its best in a busy household.
Eight named profiles, a glass milk container, excellent foam and DoubleShot long coffee cover almost every coffee habit in a family.
Ask yourself three questions before you buy.
Do three or more people share the machine?
Do most of them drink milk drinks or mugs of coffee?
Do you want a complete setup, with the milk container in the box?
If the answers are yes, the CM 6360 is easy to recommend.
If you live alone or only drink espresso, a simpler machine is better value.
Living with it long term
The removable brew unit, the take-apart magnetic milk connection and the guided maintenance menu make long-term care straightforward.
Running costs are cleaning tablets, descaler and filters.
Who should look elsewhere
If you only ever drink a short espresso, you'll pay for profiles, tea programs and milk features you won't use.
If you fill a large travel mug every morning, the 8-ounce limit per run will annoy you.
And if menus put you off, a machine with fewer settings will feel friendlier.
The CM 6360 is built for households where everyone drinks something different.
How it compares with other espresso setups
The most useful comparison is with the kinds of machines you're likely choosing between.
The Miele CM 6360 stands out for its profiles, milk foam and DoubleShot.
| Feature | Miele CM 6360 | Typical automatic with carafe | Manual machine and grinder |
|---|---|---|---|
| Profiles | 8, named | 0–4 | No |
| Milk foam | Excellent | Varies | Excellent, skill-dependent |
| Milk container | Glass, included | Varies | Jug |
| Strong long coffee | DoubleShot | Often weak | Americano |
| Tea programs | 6 plus timer | Rare | No |
| Two milk drinks at once | Yes | Sometimes | No |
| Heated cup warmer | Yes | Often passive | Sometimes |
A typical automatic with a carafe can be cheaper and simpler, but it rarely remembers eight people or makes a long coffee this strong.
A manual setup gives the best espresso, but it can't serve a family of five before the school run.
The CM 6360 is the most complete household machine in Miele's compact range.
| You mostly drink | Is the CM 6360 a fit? | Why |
|---|---|---|
| Cappuccinos and flat whites | Excellent | Dense, fine foam |
| Mugs of coffee | Very good | DoubleShot, 8 oz per run |
| Straight espresso | Very good | Once shortened |
| Tea | Excellent | Programs and timer |
| Huge travel mugs | Fair | Needs two runs |
The full package: direct drink buttons, central spout and the glass milk container.
Other Miele machines I tested
For four profiles without the glass container, see my Miele CM 6160 review.
For a compact, simpler option, see the Miele CM 5310.
For a dual-bean flagship with a big touchscreen, see the Miele CM 7750.
Which one is right for you: is the Miele CM 6360 your match?
4 quick questionsMiele CM 6360 specifications
From manufacturer data and my own testing.
How I tested and scored the Miele CM 6360
For four weeks, I used the Miele CM 6360 as the everyday machine for a household of four, with espresso, ristretto, coffee, long coffee, cappuccinos, flat whites, latte macchiatos, café au lait and tea.
I set up four named profiles, shortened the factory espresso, compared standard and DoubleShot long coffee side by side, used OneTouch for Two, the coffee pot and all four operating modes, and connected the app.
I made milk drinks with whole, 2% and barista oat milk, measured temperatures with a probe and noise with a phone meter at about 50 cm, and ran every rinse, cleaning and descaling program.
Michael and a second HouseholdMe tester shared the machine and wrote the notes together. We then checked our notes against Miele's specifications and owner documentation.
- Espresso (8.5): body, crema, flavor and consistency, plus DoubleShot and long coffee.
- Milk drinks (9.1): foam density, texture, temperature, the glass container and two-cup milk drinks.
- Ease of use (8.7): direct buttons, named profiles, modes, app setup and tea programs.
- Cleaning (8.4): milk pipework rinse and clean, brew unit access, tube storage and prompts.
The overall score of 8.7 is an editorial rating that reflects those four areas.
More Miele coffee machine reviews
We spent four weeks with each Miele automatic coffee machine in the range. Here's how the other models compare, review by review.
Miele CM 5310 review: A quiet, compact Miele with two-cup milk drinks, a coffee pot mode and a long coffee that works.
Miele CM 6160 review: Four profiles, DoubleShot, tea programs and some of the best one-touch milk foam I have tested.
Miele CM 7750 review: Three bean hoppers, ten profiles, a touchscreen and automatic descaling in one flagship machine.
Miele CM 6360 FAQ
Is the Miele CM 6360 worth it?
Yes, if several people share the machine and drink milk drinks or mugs of coffee. It has eight named profiles, a glass milk container and excellent foam. If you live alone or only drink espresso, a simpler machine is better value.
What is the difference between the Miele CM 6360 and CM 6160?
The CM 6360 adds eight profiles instead of four, a glass milk container in the box and a heated cup warmer, in the same compact body.
Does the Miele CM 6360 come with a milk container?
Yes. It includes a glass milk container plus a stainless steel milk rod for using a carton.
How many user profiles does the Miele CM 6360 have?
Eight, and you can give each one a name.
What is DoubleShot?
It grinds and brews a second portion of coffee partway through the drink, so a long coffee or mug tastes stronger without being watered down.
How big a coffee can the Miele CM 6360 make?
A single coffee tops out around 8 ounces. For bigger mugs, use DoubleShot or two runs, or the coffee pot function for about 30 ounces.
Can the Miele CM 6360 make two drinks at once?
Yes. OneTouch for Two makes two espressos, coffees or milk drinks at once.
Does the Miele CM 6360 have Wi-Fi?
Yes. The Miele app connects over Wi-Fi and can start a drink remotely. Finish the machine's own setup before connecting the app.
Can I make tea with the Miele CM 6360?
Yes. It has programs for black, fruit, herbal, green, white and Japanese tea, each at a suitable temperature, plus a tea timer.
How often should I clean the brew unit?
About once a week under normal use. Take it out through the side door and rinse it under the tap.
What are the operating modes?
Eco saves energy, Barista keeps the machine ready for coffee, Latte prioritizes milk drinks and Party handles lots of drinks in a row.
How hot are drinks from the Miele CM 6360?
On the highest setting, my espresso measured about 72°C in a cup from the heated warmer, and milk drinks finished around 60 to 65°C.
How quiet is the Miele CM 6360?
I measured about 60 to 63 dB while grinding and about 55 dB while brewing from half a meter away.
Where is the grind adjustment on the Miele CM 6360?
The grind is adjustable on the machine. I went one step finer than the factory setting for a fuller espresso. Only change it while the grinder is running.
Does the Miele CM 6360 work with oat milk?
Yes. Barista-style oat milk foamed well in my testing, though whole and 2% milk gave the densest foam.
Can I use pre-ground coffee in the Miele CM 6360?
Yes. A bypass chute on top takes one scoop of pre-ground coffee, which is handy for decaf without emptying the hopper.
- Four weeks of hands-on testing of the Miele CM 6360 MilkPerfection
- Miele product specifications and owner documentation
- General espresso brewing and maintenance guidance





